1. Introduction
We want you to be satisfied with your purchase. If you are not completely satisfied with your product, you may be eligible for a return or exchange according to this policy.
2. Return Eligibility
Products may be returned within the specified return period, provided they are unused, unworn, unwashed, and in their original condition with all tags and packaging intact.
3. Exchange Eligibility
Customers may request an exchange for an eligible product subject to product availability and the conditions mentioned in this policy.
4. Non-Returnable Products
Products that are used, washed, damaged, altered, or returned without original tags and packaging may not be eligible for return or exchange.
5. Return Request
To request a return or exchange, customers should contact us through the contact information provided on our website and provide the required order details.
6. Product Condition
The returned product must be in its original condition. Products showing signs of use, damage, washing, or alteration may be rejected.
7. Return Shipping
Return shipping charges, if applicable, will be handled according to the specific return conditions communicated at the time of the return request.
8. Refunds
Once the returned product is received and inspected, eligible refunds will be processed through the applicable payment method or as otherwise communicated to the customer.
9. Exchange Process
Approved exchange requests will be processed based on product availability. If the requested product or size is unavailable, an alternative resolution may be offered.
10. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with the relevant order details and supporting photographs, if required.
11. Return Inspection
All returned products are subject to inspection. Approval of a return or exchange will depend on whether the product meets the eligibility requirements.
12. Processing Time
Return, exchange, and refund processing times may vary depending on the product, delivery location, payment method, and inspection process.
13. Policy Changes
We reserve the right to update or modify this Return & Exchange Policy at any time. Any changes will be published on this website.
14. Contact Us
If you have any questions regarding returns or exchanges, please contact us through the contact information provided on our website.
Last updated 24 Aug 2026